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Syrian Airlines exploits travelers returning to Syria from UAE

Editing: Hazem Halak |
Publication date: 2020/05/26 11:03

Damascus - SMART

Travelers returning to Syria from the United Arab Emirates complained that the Syrian Airlines exploited them through increasing prices of flight tickets.

Travelers and expatriates, who preferred to remain anonymous for security reasons, reported to SMART that after the outbreak of COVID-19, the Syrian Airlines set the price of the return ticket at 380 USD (665,000 Syrian pounds after the exchange rate of the USD reached 1750 SYP). The Syrian Airlines also stipulated payment in foreign currencies.

The sources added that the Syrian Airlines canceled its commitment to return travelers according to the old contract (250,000 SYP for round trip) and to return 125,000 SYP to the traveler upon arrival to Syria. As a result, the Syrian Airlines achieved a profit of more than 450,000 SYP per ticket, in addition to the exchange price difference.

On May 3, 2020, the Syrian government Ministry of Transport announced starting to evacuate Syrian citizens residing outside the country and wishing to return to Syria due to the outbreak of COVID-19 worldwide.


On Mar. 22, 2020, the Syrian government registered the first COVID-19 case in its controlled areas and gradually, the number increased to reach 121 cases, amidst international warnings about the risk of COVID-19 spreading among Syrians.


On Dec. 31, 2019, the novel coronavirus COVID-19 spread in the Chinese city of Wuhan. The virus has infected more than 5.4 million people until May 25, 2020, more than 347,000 of them died, according to the Johns Hopkins Hospital’s statistics.

COVID-19 is an infectious disease, caused by SARS-CoV-2, that spreads from person-to-person and by respiratory droplets. These droplets fall on surrounding surfaces, so other people could be infected when they touch these surfaces by touching their eyes, noses, or mouths. People could be infected if they inhale droplets when an infected person coughs or sneezes, so it is important to keep a one-meter distance (three feet) away from infected people.

Infection symptoms include body aches, blocked nose, sore throat, cough, and fever. The symptoms begin as mild and develop gradually. Some people become infected without showing any symptoms and without feeling ill. About 80% of infected people recover from the disease without any special treatment.